The student news site of Eastern Illinois University in Charleston, Illinois.

The Daily Eastern News

The student news site of Eastern Illinois University in Charleston, Illinois.

The Daily Eastern News

The student news site of Eastern Illinois University in Charleston, Illinois.

The Daily Eastern News

Dan Hahn is a graduate student studying English and can be reached at 217-581-2812.

COLUMN: Customer service blunders are a trend that needs to be reversed

Dan Hahn, Columnist February 15, 2023

Imagine you are in a job interview and are asked: “can you describe a time when you were given excellent customer service?” I have a tenuous relationship with purchasing goods and services thanks to...

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