The student news site of Eastern Illinois University in Charleston, Illinois.

The Daily Eastern News

The student news site of Eastern Illinois University in Charleston, Illinois.

The Daily Eastern News

The student news site of Eastern Illinois University in Charleston, Illinois.

The Daily Eastern News

Dan Hahn is a graduate student studying English and can be reached at 217-581-2812.

COLUMN: Customer service blunders are a trend that needs to be reversed

Dan Hahn, Columnist February 15, 2023

Imagine you are in a job interview and are asked: “can you describe a time when you were given excellent customer service?” I have a tenuous relationship with purchasing goods and services thanks to...

Why the customer is not always right

Natalee Reynolds , Columnist February 18, 2019

When I was 16, I got my first job working at my local Monical’s Pizza. I stayed there for two years waitressing, cooking, working drive thru and everything in between. While working at Monical’s,...

Service industry has its perks, sometimes pizza

Shelby Niehaus, Columnist August 22, 2017

I do not claim to be an expert in economics. To be completely honest, I cannot define economics in any way that would satisfy someone older than the age of 12. Money and finances in sums larger than...

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