The Daily Eastern News

Why the customer is not always right

Natalee Reynolds, Columnist

February 18, 2019

When I was 16, I got my first job working at my local Monical’s Pizza. I stayed there for two years waitressing, cooking, working drive thru and everything in between. While working at Monical’s, I had my fair share of encounters with upset customers, overreacting customers and the ones who just think...

Service industry has its perks, sometimes pizza

Shelby Niehaus, Columnist

August 22, 2017

I do not claim to be an expert in economics. To be completely honest, I cannot define economics in any way that would satisfy someone older than the age of 12. Money and finances in sums larger than about $50 confuse me. So usually, when I tell people I have developed an economic theory of customer-to-employee...

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